Agility as a Leadership Imperative
Thriving Through Transformation in Travel and Hospitality
Executive Professional Development
Starting the New Year With Intention, Focus and Leadership Clarity
The start of a new year in luxury hospitality brings both momentum and responsibility. For women leaders, January is not just about fresh goals — it is about setting direction,…
Meeting Customers Where They Are: A Philosophy of Personalized Hospitality
I grew up in the hospitality industry at my family’s bed-and-breakfast in Scotland. From a young age, I was fascinated by the variety of travelers in the world. That fascination…
4 Power Moves That Will Transform Your Workplace
In one of my previous articles, we talked about the preponderance of CEOs named John and David and the jaw-dropping statistics that prove we’re all better off when our workplaces…
The Outer Game: The Five C's Framework for Change Execution
If you’re ready to sharpen both your mindset and your skillset for executing change initiatives at your workplace, the 5’c Framework for change execution is where we have everyone begin.…
Peggy Roe's Unexpected Path to a Thriving Hospitality Career
Peggy Roe shares how a chance venture into the hotel industry blossomed into a decades-long career at Marriott.
The Principles Guiding the CEO of Girl Scouts of Greater Atlanta
Jai Ferrell, CEO of Girl Scouts of Greater Atlanta, shares her guiding principles: integrity and illumination.